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A new workspace does not start empty. A short setup asks what your company does, how big your team is, and what your role is, then hands you to a chat where Beam AI builds your first agent from those answers. You leave with a working agent and its first test task under way.
The onboarding chat with Beam AI's closing message describing the new agent and the View Agent button below it

Sign up → Workspace setup → Onboarding chat

Guided onboarding runs for every workspace you create, not only the first one. Choosing Create or join workspace from the workspace picker later takes you through the same setup and chat. Joining a workspace you were invited to skips it.

What guided onboarding is

When it runs

You meet guided onboarding in two places:
  • When you sign up. Once you are signed in and have no workspace yet, Beam opens the setup straight away.
  • When you create another workspace. Open the workspace picker in the top-left corner and choose Create or join workspace.
If someone has already invited you to a workspace, the setup first shows Join a workspace at Beam with a card for each invitation. Selecting Join takes you into that workspace with no setup and no chat. Selecting Create new workspace starts the setup for a workspace of your own.

The two parts

Inside the setup, every question needs an answer before Next becomes available. The chat is optional: Skip is at the top of it the whole time.

The four questions

After you name the workspace, the setup asks four questions, one per screen. The first question shows your workspace name in place of your workspace, and the role question addresses you by your first name. The last question changes with your role. A marketer sees Content drafting, Campaign tracking, and Lead scoring. Someone in finance sees Invoice processing, Reconcile transactions, and Financial reports. Choosing Something else… opens a text box where you describe the agent in your own words.

What Beam does with your answers

Your answers are saved with the workspace when it is created, and Beam AI starts the onboarding chat from them. You do not face an empty message box: Beam AI speaks first, greets you, and works from the agent you picked. While it prepares that first message, the chat shows short status lines such as “Going through your answers to understand how you work…”. From there the chat has one job, which is building that agent. Beam AI may ask you questions about how the work is done today. If the agent needs an integration, such as a mailbox or a CRM, Beam AI asks you to connect it inside the chat before it creates the agent, so the agent is never built against a tool that is not connected.

What happens after View Agent

When the agent is built, Beam AI posts a short summary of what it does, with a View Agent button under it. Selecting the button ends onboarding for the workspace and opens the agent’s Flow, with the Beam AI panel open beside it. The panel starts a new conversation on its own with the message “My agent is ready. Run a first test task with a sample payload and show me the progress”. Beam AI then runs that first task and reports its progress in the panel, so you see the agent work before you change anything.

Leaving before you finish

The workspace is created at the moment you answer the last question, not when you name it. What happens if you leave depends on which side of that moment you are on.
Onboarding keeps bringing you back to the chat until it is finished, because the workspace records whether onboarding is done. Selecting View Agent or Skip are the two ways to finish it.

How to use guided onboarding

Set up your profile

A new account starts on Let’s start with your profile. The top-left corner shows Sign out until you have a workspace, and Back to workspace after that. The top-right corner shows the email you are signed in with.
1

Add a picture

Under Upload a profile picture, add a photo if you want one. It is optional.
2

Enter your full name

Fill in Full name. Beam uses your first name later in the setup.
3

Select Continue

Your profile is saved and the workspace setup opens.

Create your workspace

1

Name the workspace

On Create a workspace at Beam, fill in Workspace name. Name it after your company. You can change the name later. Use Icon to upload a logo, or leave it and Beam shows the workspace’s initials. Then select Next.
The Create a workspace at Beam screen with the Icon uploader, a Workspace name filled in, and the Back and Next buttons

Sign up → Workspace setup → Create a workspace at Beam

2

Pick your industry

On What does your workspace do?, select every option that fits, then select Next.
3

Pick your team size

On How big is your team?, select the closest range, then select Next.
4

Pick your role

On What’s your role?, select the closest match, then select Next. The suggestions on the next screen come from this answer.
5

Pick what your first agent should do

On What should your first agent do?, select one suggestion. If none fits, select Something else… and describe the agent in the box that opens.
The What should your first agent do? screen showing three suggestions for the chosen role and the Something else option

Sign up → Workspace setup → What should your first agent do?

6

Select Next to create the workspace

Beam creates the workspace with your answers and shows “Workspace created. You can now invite others to this new workspace”.
Check your answers before this step. Once the workspace is created, Back is gone and the answers cannot be changed from the setup.

Invite your team

The setup ends on Invite members to your workspace. You can invite people here or later from workspace settings.
1

Add email addresses

Type each address into Enter email. You can add several.
The Invite members to your workspace screen with two email addresses added and the Skip and Invite members buttons

Sign up → Workspace setup → Invite members to your workspace

2

Select Invite members, or Skip

Invite members sends the invitations and opens the onboarding chat. Skip opens the chat without inviting anyone.
Everyone you invite from here joins with the Member role. To give someone a different role, change it afterwards in workspace settings, as described in Roles and Permissions.

Build your first agent in the chat

1

Read Beam AI's first message

The chat opens with Beam AI in the header and Skip on the right. Wait for Beam AI’s opening message. It is written from your setup answers, so there is nothing to type first.
2

Answer any questions Beam AI asks

Beam AI may build the agent straight from your setup answers, or ask about how the work happens today. Reply in the message box at the bottom.
3

Connect any integrations it asks for

If the agent needs a tool you have not connected, Beam AI asks you to connect it in the chat. Follow that prompt to connect the tool. Beam AI waits for the connection before it creates the agent.
4

Select View Agent

When the agent is built, Beam AI describes what it does and shows View Agent. Select it to open the agent.

Run your first task

1

Watch the first test task

After View Agent, the agent’s Flow opens with the Beam AI panel on the right. Beam AI starts a first test task with sample data and shows its progress in the panel. You do not need to type anything.
The new agent's Flow with the Beam AI panel open, running a first test task and showing its progress

Onboarding chat → View Agent → Flow

2

Follow up if the task needs you

If the task stops for input or fails, Beam AI says so in the panel and points you to the task for the details. Resolve it there, then carry on building in the Flow.

Skip the chat

1

Select Skip

Skip sits at the top-right of the onboarding chat and works at any point in the conversation.
2

Carry on from the workspace home

You land on the workspace home. Onboarding is finished for this workspace, and no agent was built. To build one later, see Create an agent.

Troubleshooting

Every screen in the setup needs an answer before Next works:
  • On Create a workspace at Beam, fill in Workspace name. It can be up to 30 characters.
  • On a question screen, select at least one option.
  • If you selected Something else…, type something in the box that opened.
Full name takes letters and spaces only, up to 50 characters. Remove any numbers, accents or symbols and select Continue again.
Onboarding for that workspace is not finished yet. Complete the chat and select View Agent, or select Skip at the top of the chat. Either one stops the redirect.
The workspace is only created when you answer the last question, so nothing was saved. Start again: sign in, or choose Create or join workspace from the workspace picker.
Add at least one valid email address in Enter email. To move on without inviting anyone, select Skip.

Next steps

Core Concepts

Understand agents, Flows, tools, tasks, and memory.

Build a Flow

Change the steps your new agent runs.

Connect integrations

Add or manage the tools your agents use.

Workspace Setup

Invite teammates and manage your workspace.