Before You Begin
Ensure you have:- Active Beam workspace with appropriate permissions
- Modern browser (Chrome, Firefox, Safari, Edge)
- Basic understanding of your automation goal
Build Your First Agent
1
Select a Template
Navigate to your Beam dashboard and access the template gallery.Available Templates:
- Customer service automation
- Data processing workflows
- Report generation
- Email management
- Document analysis

2
Configure Your Agent
Customize the template using the visual flow builder.Configuration Options:
- Agent Instructions: Define goals and constraints
- Flows: Modify the workflow graph
- Input Variables: Specify data sources and formats
- Output Formats: Configure result structure
- Execution Triggers: Set scheduling or event-based activation

3
Connect Integrations
Add integrations from Beam’s 1500+ pre-built connectors. Authentication, rate limiting, and error handling are managed by the platform.Integration Process:
- Select required integrations from the catalog
- Authorize connections through OAuth flows
- Map data fields between systems
- Configure retry and fallback behaviors
- Email (Gmail, Outlook, Exchange)
- CRM (Salesforce, HubSpot)
- Databases (PostgreSQL, MongoDB)
- Storage (S3, Google Drive, Dropbox)
- Communication (Slack, Teams)

4
Test Your Agent
Create test tasks to verify agent execution.Testing Workflow:
- Click “Create Task” from the agent dashboard
- Provide input data
- Monitor real-time execution through the visual flow
- Review output quality and execution time
- Inspect node-level logs for debugging

5
Review and Optimize
Analyze test results before production deployment.Optimization Checklist:
- Output quality meets requirements
- Execution time within acceptable limits
- Error handling covers edge cases
- Integration mappings validated
- Fallback procedures defined
6
Publish Your Agent
Make your agent accessible via API.Publishing Process:
- Click “Publish Agent” to generate API endpoint
- Agent becomes accessible via public URL with API key authentication
- Example:
https://app.beam.ai/public/chat/{agent-id}?apiKey=[API_KEY]
- Public API endpoint
- API key authentication
- Integration with your applications
- Access control management
Example: Customer Service Email Agent
Build customer service automation using the Customer Service Agent template. Use Case: Automatically classify emails and generate draft responses for human review. Workflow:Email Ingestion
Email Ingestion
Pre-configured:
- OAuth authentication with Gmail/Outlook
- Automatic polling or webhook triggers
- Email parsing and metadata extraction
- Select inbox to monitor
- Define filtering criteria
- Set execution frequency
Content Analysis
Content Analysis
Pre-configured:
- NLP-based content extraction
- Sentiment analysis
- Intent detection
- Entity recognition
- Define business-specific entities
- Adjust sentiment thresholds
- Configure priority scoring
Classification
Classification
Pre-configured:
- Multi-label classification
- Confidence scoring
- Fallback handling
- Auto-escalation for low confidence
- Define categories
- Set confidence thresholds
- Map categories to templates
Response Generation
Response Generation
Pre-configured:
- Context-aware drafting
- Tone consistency
- Template variable filling
- Compliance filters
- Upload response guidelines
- Define brand voice
- Configure templates
- Set response length
Human Review Queue
Human Review Queue
Pre-configured:
- Slack/Teams notifications
- Approval workflow
- Escalation routing
- Audit trail
- Define team assignments
- Set SLA timers
- Configure actions
- Map escalation paths
Troubleshooting
Agent not executing as expected
Agent not executing as expected
Common Issues:
- Input Validation: Check formats match expected schema
- Integration Errors: Verify OAuth tokens and API credentials
- Flow Logic: Review node connections and conditional logic
- Logs: Access detailed logs from agent dashboard
Poor output quality
Poor output quality
Optimization:
- Prompts: Use optimization feature to test variations
- Input Quality: Add preprocessing nodes for data cleaning
- Model Selection: Review routing decisions, manually specify models
- Feedback: Enable HITL review for low-confidence outputs
Performance issues
Performance issues
Solutions:
- Speed: Identify slow nodes, optimize prompts, enable parallel execution
- Scaling: Configure concurrency limits, enable auto-scaling
- Monitoring: Track resource usage patterns